It’s inevitable that at some point in time we’re all going to have something not quite go to plan for us when it comes to our gear.
Whether it’s a fault from the factory, or an oops moment of our own (like that time someone put a rod tip through a Minn Kota), our primary goal is to get warranties and repairs resolved quickly, and keep your time off the water to an absolute minimum.
Not all breakages are created equal, so we treat each instance on their own merits rather than having a hard and fast rule for everything, and if you have a query with a warranty outcome then we’re here to chat about it and we’ll do our best to find a solution that makes everyone happy.
We get that warranties are a hassle and you’ve got better things to do with your day, so we’ve streamlined our processes to pit stop like efficiencies.
As you can see we look after a few different brands and products, and each of these has their own unique warranty and repairs process attached to it, so have a look around each brand’s warranty section to see what their particular policy is.
If you have made the purchase through one of our Manic dealers then please start the warranty process with them first as there is a good chance they can resolve it for you straight away.
For further clarification on warranty and repair undertakings then flick us an email below, we’d be more than happy to discuss any situation with you.